P36: 🎊 Group Call XVI 🎊 Employee Retention, Performance-Based Pay, & More!

Video & Audio of Our Call:

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Background:

It’s truly an honor to have Ron Holt as our guest once again for today’s Group Call episode. Austin and Ron share some brilliant insights, stories, and suggestions that can be most beneficial to our group callers and listeners. Get to know more about Ron and Two Maids & a Mop by listening to Episode 197. Ron is originally from a small town in southwestern Georgia, Colquitt and he graduated from Miller County High School in 1992 and later attended the University of Georgia College of Agricultural and Environmental Sciences where he obtained a biological sciences degree in 1997. In 2003, he purchased a small cleaning business which he later branded as Two Maids & A Mop. He grew the business into twelve company-owned locations, and later opened the first franchise store in Tampa, Florida. He operates as the CEO of the company which is ranked as a top job creator by Inc, and is also an Inc. 5000 company. As of 2019, the company currently serves 70 markets across the United States.

Ron was recognized by the University of Georgia Alumni Association in 2019 as the recipient of the Michael J. Bryan entrepreneurial spirit award. He was also named in 2013 as a member of the 40 Under 40 list of alumni. He was recognized again in 2014 by the Alumni Association as being the owner of one of the 100 fastest-growing companies owned or operated by the University of Georgia Alumni. Two Maids & A Mop has been named to the 2014 Birmingham Business Journal Fast Track 30 and 2015 Company of the Year by the American Business Awards and Ron has been featured in multiple national magazine articles including Success, Entrepreneur and Better Homes & Garden.

Time-Stamped Show Notes:

[3:50] Ron: problems in the business energize him and it doesn’t drain him.
[5:46] Austin: wants to know about the typical bad day in Ron’s business.
[11:33] Ron: inspired by a story of a person who was born under a bridge without a family and diagnosed as mentally impaired but persevered and became a successful entrepreneur.
[17:04] Austin: believes that even though you have a successful business, you still have to work hard.
[19:49] Ron: tells a funny story about him trying to meet Warren Buffett in his house in Omaha.
[23:37] Austin: jokes about his mom being frugal.
[24:24] Ron: he was featured in a documentary about Warren Buffett.
[27:15] Austin: has a question for Rob about buying GameStop stock.
[28:35] Ron: has a solution for Rob regarding employee retention. He also shares this amazing concept about being a “Dream” Manager.
[37:24] Rob: sees the benefit of making his people realize their dreams.
[42:53] Ron: continues with his story about his employee who achieved her dreams because of the Dream Manager concept.
[45:17] Austin: offers a good suggestion on how to get focused on something that you want to implement in your business.
[46:32] Laine: runs a vehicle detailing business and he wants to know what Ron thinks about performance-based pay for the employees.
[51:39] Ron: has their own software tool that helps them with their employee performance-based system.
[57:22] Laine: has been having problems finding people that would stay and work in his company.
[1:01:55] Ron: asks Emily if she is in Mississippi because he knows a former football state player who is going to start a franchise with them soon.

Our Members on Group Call 005:

Key Point from Our Group Call:

Ron: “If you could figure out a way to give your people the ability to chase dreams, just like you do as the owner, then at some point, if everyone is chasing their dreams alongside you, you’re gonna have a pretty cool team.”

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