126: Growing a Salon… from NY to LA… the Journey of Janine Jarman

Background on Janine Jarman of Hairroin Salon:

Janine Jarman is a nationally renowned celebrity hair stylist and the founder of Hairroin Salon. Born and raised in Huntington Beach, CA, Janine has been “hair-obsessed” for as long as she can remember. At the age of 15 she teamed up with her best friend to offer hair and makeup services to her party-bound classmates. Janine then moved on to beauty school, and after graduating, she immediately began shooting for the stars. She steadily built a loyal client base until she was bit by the entrepreneurial bug in 2005. She purchased a failing salon and immediately re-branded and re-opened it as Hairroin Salon. Hairroin instantly became Tinseltown’s newest obsession, garnering Hollywood clientele including Florence Welch, Tommy Lee, Kylie Minogue, Danica Patrick, and Fergie.

For many years Janine was the key stylist and official hairdresser for the world’s most successful female pop group, The Pussycat Dolls. Janine was the creator of their signature look, which led to work with celebrities such as Christina Applegate, Britney Spears, Lil’ Kim, and Carmen Electra. Janine has also been the principal hairstylist for television shows including Ashton Kutcher’s ”Beauty and the Geek,” Robin Anton’s “The Pussycat Dolls Present: The Search for The Next Doll,” endless commercial spots, and live shows like the MTV Movie Awards. In 2010 she burst into the national spotlight as a finalist on the third season of Bravo’s hit show “Shear Genius.” Janine instantly became a favorite among the judges and was voted Fan Favorite of her season, standing out for her fearless hair creations, free spirit, and endless amounts of energy.

Time-Stamped Show Notes:

[2:52] Janine Jarman is the owner of Hairroin salon located in both LA and New York. Their salon provides high-end results but with a more down-to-earth attitude and customer service.
[4:44] In terms of the size of the company, Hairroin has 47 employees and their revenue last year was 2.5 million dollars.
[7:14] Janine admits that it could be hard for her to learn new things sometimes, but she is good at looking for help and following directions. She is not afraid to ask for help even if she’s the boss of the company.
[10:16] Her interest in hairstyling started when she was in high school. She was able to team up with a friend and started a small business doing hair and make up for their customers.
[12:18] Even though she already had a small business at a young age, Janine continued to finish high school. Her mother encouraged her to finish high school and attend beauty school.
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[17:13] Having a mentor truly helped Janine in making the best decision and doing the right things to run a business.
[19:05] Her boss in Orange County fired her and sent her a message hoping she would fail. She lost a lot of her friends in her old salon in Orange County.
[24:08] It took Janine and Hairroin 3 years just to break even. She was doing a lot of gigs just to make a profit.
[27:25] Janine talks about how she was able to get a line of credit from the bank because she needed the money to move her salon to a bigger and better place across the street.
[33:23] She has a funny story about her old landlord who refused to return her $13,000 deposit and was doing a lot of shady things.
[36:56] The opportunity to start a salon in New York came and Janine thought about it a lot with the help of her husband.
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[46:44] There was an issue with one of her employee that had a negative impact to her business.
[50:07] Janine gave some insights on how she can connect, coach, and encourage her staff throughout the year. It includes having a goal board, which helps her people interconnect.
[53:14] Currently, Janine is focused on her online shop and creating an app that supports hairdressers to retail products to their clients.
[56:38] Last words of wisdom from Janine: You shouldn’t focus on the quick fixes. Learning from your mistakes, believing in yourself, and having fun doing it is very important.

Fabulous 4 Questions:

📖 📚 Favorite Book(s)? How full is your bucket by Tom Rath , 4 Agreements by Don Miguel Ruiz, and The Tea Rose by Jennifer Donnelly (im a sucker for historical fiction)
🙌😎 Favorite Amazon.com purchase? Oh probably my electric tea kettle. im shocked how i lived before with out it
🌱💸 Favorite Tool that's GROWN your Business? SLACK ! seriously have saved atleast 4 hours a week not searching through emails . and Boulevard salon software , finaly a preimum software option for the beauty industry
💭💡 BIGGEST Challenge keeping your Business from GROWING? Turn over , and training

Key Point from the Interview:

“Finding a mentor doesn’t have to be this bizarre process. It can be whoever you just really respect, who has the character that you would like to embody, and who’s brave enough to give it to you straight.”